GDPR
Your privacy is valued as much as we value our own. Any information requested is only in the interest of providing you with the highest quality Paddlesport courses and training. Your personal data will never be sold to anyone; only the information needed will be collected and only kept for as long as it is needed. The information is held securely, and you have the right to see this information and the right to have the information deleted at your request.
What personal information might be requested
All information obtained is only to provide the necessary information to assist in delivering the best course for you. Due to the potential remoteness and risk of the training and courses that we deliver the information gathered is so that we can best look after you in the extremely unlikely situation of you being taken to hospital and not able to provide this information directly yourself. The information gathered is typical of the outdoor industry and includes:
● First and Last Name
● Date of Birth
● Address
● Phone Number
● Alternative Phone Number
● Email Address
● Emergency Contact Name
● Emergency Contact Phone Number
● Medical Issues
● Medication currently taken
For some courses, more information about you may be requested but this will be made totally clear on the registration forms. If you believe too much information is being gathered please get in touch.
Marketing
Your details will not be added to marketing spam or mass emails.
However, occasionally contact may be made regarding specific opportunities that may be of personal interest to you. However, you have the right to advise that any such communication is ceased if you wish not to receive such communications.
Who is my data shared with?
Data will only be shared as appropriate and exclusively with the direct delivery staff.
● Your Data will not be shared with third parties unless required to do so by law.
● Your data will not be sent to anyone else.
● For anyone taking part in a British Canoeing course, we are obligated to share some of your data with British Canoeing and/or Paddles Up training (further information on this available on request)
How we protect your personal data
Your data is held securely under password protected documents and if paper copies have been obtained in a locked and secure environment.
How long is it kept for?
Your relevant personal information will be held for 7 years to comply with our legal requirements for insurance and tax (HMRC) purposes. After 7 years, this personal information will either be deleted (digital) or shredded (paper).
Your rights
● You have a right to request access to the personal information that is held about you
● If you believe that any of your personal information is inaccurate or incomplete, you have a right to request that your data is corrected or completed.
● You have a right to request that we restrict the processing of your personal information for specific purposes.
● If you wish us to delete your personal information, you may request that we do so.
Complaints procedure
You have a right to complain about how we process your data. Information can be found about this on the terms and conditions document.
Transparency
This policy has been written with the intention of being clear, understandable and totally transparent. If you do not understand any of this policy please do not hesitate to let us know and we can ensure everything is as clear as possible.
Gary Edwards
Email: Gary.edwards.gtz@gmail.com
Mobile: 07957207506
Issue 1.0 – 06/09/2023